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Volunteer states

Sample data

How a Training Course looks to a volunteer in each state, and what the Serve team sees.

Not started
Kids

Kids Check-in Basics

30 min · 4 lessons
Start course
In progress
Welcome

Host Team Basics

45 min · 5 lessons
60%
Continue · Lesson 4
Completed
Serve (core)

Safeguarding Basics

35 min · 4 lessons
Review course
OverdueRequired
Youth

Safeguarding for Youth Leaders

35 min · 5 lessons
20%
Continue · Lesson 2
Locked
Serve (core)

First Aid and Emergency Response

50 min · 6 lessons
Opens after Host Team Basics
New
Small groups

Small Group Host Basics

30 min · 4 lessons
View course

What each state means

Five states, plus the Required and New labels.

StateWhat it meansVolunteer seesServe team sees
Not startedThe Training Course is assigned and no lesson is opened yet.In My Training with a Start course button.Not started in Volunteers and Reports.
In progressAt least one lesson is finished.A progress bar and a Continue button.In progress, with percent complete.
CompletedEvery lesson is finished.In My Training and History, with a Review course button.Completed. Sent to Planning Center.
OverdueThe due date has passed and it is not completed.An Overdue label on the card.Overdue, listed under Needs attention.
LockedAn earlier Training Course in the Pathway comes first.A lock and the name of the Training Course that opens it.Not started, with the Pathway step.

All people, courses and numbers on this board are invented sample data.